Please Call 205.730.0333 for ALL Maintenance Requests
Alabama Rental Property offers two different ways to submit a maintenance request for your convenience. You may contact our maintenance call center by dialing (205) 730-0333 and choosing extension 1 to be connected to a live representative. You may also submit maintenance requests by logging into your tenanat portal. Regular maintenance requests will be processed during normal business hours (Monday-Friday 8:00 am to 5:00 pm). Please be sure to update your contact information so that our qualified contractors may contact you to schedule your requested maintenance appointment.
Emergency maintenance requests must be submitted by contacting the maintenance call center. Requests submitted through tenant portals or the website are unable to be dispatched through the emergency system. Please be aware that if an emergency maintenance order is issued for a request that does not meet the criteria of a true emergency then you could be charged a $250.00 fee to cover the costs of a non necessary emergency response or repair.
Emergency maintenance issues would include:
Move out check lists
Move in walk through lists
Tenant responsibility lists